Do we share your information with anyone?
Can we do large orders for a discount?
Can we do a custom design?
When will my order ship?
Warranty/Return
Do we share your information with anyone?

ABSOLUTELY NOT!!!!!  We collect just enough information to process your order.  We do not use it for any other purpose and do not share it with anyone for any reason.

Can we do large orders for a discount?

ABSOLUTELY!!!!!  The LLESA Online store is designed to handle one-at-a-time orders.  If you want more than 10 of any given item, please call me at 925-989-6039 to discuss pricing and other options.

Can we do a custom design?

ABSOLUTELY!
The LLESA Online store is designed to handle very basic LLNL logos.  If you have a special logo that you want or a special shirt for the upcoming department function, do not hesitate to ask.  Please call me at 925-989-6039 to discuss your specific needs.

When will my order ship?

Please understand, all of your orders are processed to your individual specifications.  These are not items that are sitting on a warehouse shelf just waiting to be shipped.  We do not order your item until you order them from us.  Some items are not always available on the West Coast and will be shipping from as far away as Philadelphia.  Therefore, please remember that it can take up to three weeks from the time you order until the time that your order ships.

Warranty/Return

All products carry a 12 month warranty against manufacturing defects. Replacement of item(s) , with a comparable item, will be completed upon return of defective item(s).  Exchanges due to any other reason, such as ordering the wrong color or size, will be at the sole discretion of JB Logo & Design.

2 Comments. Leave new

  • Meghan Utter
    July 16, 2020 3:42 pm

    $27.85 shipping to get a $10 shirt seems kind of insane to me, is there anyway to work out a discount, like if I purchase up to a certain amount? I really wanted a souvenir of some sort to remember my internship experience

    Reply
    • Janet Bauerly
      July 16, 2020 6:31 pm

      There is a problem with the shipping module on the website. I am manually refunding all overcharges when I actually process the UPS shipment. I apologize.
      Jan

      Reply

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