1. Warranty/Return Policy – All products carry a 12 month warranty against manufacturing defects. Replacement of item(s) , with a comparable item, will be completed upon return of defective item(s). Exchanges due to any other reason, such as ordering the wrong color or size, will be at the sole discretion of JB Logo & Design.
2. Shipping – Free delivery is available to all those who have On-Site access at the LLESA Office. The Llesa office is located on site at B415, R142. Hours are M-F 10:00am – 4:30pm. Any shipments to addresses outside the Lab will be subject to an additional charge based on standard UPS rates.
3. Order Processing Times – Please understand, all of your orders are processed to your individual specifications. These are not items that are sitting on a warehouse shelf just waiting to be shipped. We do not order your item until you order them from us. Some items are not always available on the West Coast and will be shipping from as far away as Philadelphia. Therefore, please remember that it can take up to three weeks from the time you order until the time that your order ships.